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Recover More and Faster with a Dedicated Subrogation Team
Third-party collision management is a relatively new concept for the government fleet market and most agencies are still unaware outsourcing is an available option.
It’s been estimated self-insured fleets don’t pursue millions if dollars in recoverable funds because it’s just not efficient to maintain a dedicated, highly-trained subrogation staff — especially when governments need to keep their operations lean and mean. At CEI we’re experts at identifying the true collection potential and aggressively pursuing the money owed to you. We work on a contingency basis and only get paid when we collect on your behalf.
More about CEI Loss Recovery Services |
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Responsible Stewardship
Through Improved Fleet Accident Management
As public entities continue to face mounting pressure to operate more efficiently, improved accident management programs are one way to help meet this obligation to the communities you serve.
CEI is a fleet collision management expert. We take the burden of responding to fleet accidents off you and your staff and help you utilize your manpower resources more effectively. We work on a per-claim basis, managing the whole process from accident report to service completion. |
Gain Visibility to Hidden Expenses Costing Government and Ultimately the Taxpayer
Administrators can view accident management as just another line item expense until you consider the hidden costs that don’t appear in any budget books. The labor-intensive steps involved in the typical bidding process, delays in vehicle turnover, and employee downtime are just a few examples of how lost time means lost efficiency.
At CEI we can put accident damaged vehicles back on the road in less time than it takes you to secure a bid for a major repair. We manage every step in the workflow processes resulting in improved cycle time that helps you save money caused by out-of-service vehicles and lost worker productivity.
Our program eliminates the need to bid out each repair job, and every estimate is audited by licensed appraisers at no additional cost to you. All the while you have full visibility to repair progress, expenses, and all loss history documentation. You’ll experience improved cash flow because we pay all vendors on your behalf so you’ll have only one check to write. And remember to ask us how piggy-backing with other agencies may be possible to save you even more in procurement costs and time. |

Start Repairs, Track Claims and Run Reports with the Click of a Mouse
ClaimsLink™ access is provided to all CEI collision management customers at no additional cost for use. It’s your web portal to complete access to all accident data at anytime.
The speed with which agencies can generate reports means further improvements in efficiency and productivity. Information such as number of claims, total and average repair costs, estimates, repair time and seasonal or year-to-year trends that could take an analyst on your staff hours to retrieve is readily available in minutes. The robust data management capacity offered through ClaimsLink can also help increase recoveries from responsible third parties by providing your risk management department easy access to critical data early in the claims process.
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ClaimsLink offers an unprecedented glimpse of accident data - at your fingertips and anytime you want it.. |

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A Managed Collision Repair Network Makes the Bidding Process Obsolete
Our staff of in-house licensed professionals continually monitors our repair network, auditing estimates to keep supplements low and making sure shops adhere to industry standards and your stated guidelines. Shops that want to join our national pre-qualified network must meet our criteria and undergo a careful review process and periodic evaluations.
Through CEI you can avoid the typically weeks-long competitive bidding process while retaining quality, accountability and oversight. Over the long run this time savings can amount to triple digit hours
because we make our assignments on average within 24 hours and our typical cycle time is just under 10-calendar days.
At CEI we understand for government fleets a rental vehicle is not always an option. Getting your specialty vehicles off the road and quickly back in service means less time that the employees who depend on them are out of action. We also offer pick up and delivery wherever possible to help reduce logistic charges.
We have experience repairing every kind of vehicle including: bucket trucks, waste management and utility vehicles, dump trucks, all trucks up through class eight, police vehicles, and have even fixed a boat once for one of our municipal customers.
More about CEI Accident Management Services |
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Addressing driver safety can be one of the most
affordable ways for government fleets to cut accident rates, reduce operating costs and save money. Two of the DriverCare™ risk and safety services that can help government fleets reach those goals include our online training program and a quarterly safe driving newsletter.
Driver Lessons Online
Our library of DriverCare™ online training modules were developed and tested by safety and adult education experts. The service includes administrative tools to assign and track lesson completion status right on the Web site. Learn more. |

Driver Safety Newsletter DriverCare™ Quarterly features timely and well-researched articles aimed at influencing safety awareness through continuous impressions by its readers. We’ve taken great care to accurately present the serious topic of driving safety, while at the same time making it visually appealing and enjoyable to read. Placing a copy of the newsletter in vehicles that come in for preventative maintenance service is one way to share a safe driving message with your fleet. Learn more. |
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- Accident Reporting to a call center open 24 hours-a-day, 7 days-a-week
- Spanish- and French-Speaking Representatives
- Emergency Towing Services
- Serious injury and Critical Events Notification
- Nationwide Pre-qualified and Managed Body Repair Network
- Estimates and Repairs Monitored by In-house Licensed Appraisers
- Complete Claim Oversight and Cycle-Time Management
- Online Access to all Details and Custom Reports Creation
- Additional services available at your request include: independent appraisals, salvage disposal, glass repair, replacement rental services and subrogation.
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