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Claims Management with
ClaimsLink
CEI's collision management program comes with a powerful claims management tool that will help you achieve greater control of fleet accident costs and substantially reduce administrative time and expense. You can access ClaimsLink right over the Internet – there’s no software to buy or install.
Get the big picture and the smallest details. CEI's online claims management tool includes dashboards that give fleet managers the power to track trends and investigate events in-depth. We manage all the data and provide you with 24/7 access to all information, including accident reports and critical digital images. |

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Do more with Claimslink
ClaimsLink is the premier web application for collision claims management. It gives you the power to do more than just oversee vehicle repairs. This value-added solution allows fleets to track overall trends and investigate specific events in-depth.
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Online access to all your fleet claim data
All your claims data is available to you online at any time, in summary form or in rich detail, including accident reports, incident details, claim notes, provider details, subrogation status and all associated accident and rental expenses. See vehicle damage photos, estimates, police reports and more.
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Power up decisions 
with dashboards
Our network includes nearly 4,000 auto and truck body shops and more than 10,000 glass repair locations. We’re in all 50 states, every province in Canada, Puerto Rico, the Dominican Republic and even Guam.
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Access to Images
Viewing of all digital images is available on every claim.
- Estimates
- Photos
- Invoices
- Police Reports
- Miscellaneous Documents
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Accident & Risk Management Dashboards
ClaimsLink dashboards offer the only solution that allows for customized reporting and includes more than 40 standard metrics that combine fleet accident management statistics, motor vehicle record and driver training statistics.
ClaimsLink Dashboards help fleet managers:
- Get an instant snap-shot of relevant data
- Save time from creating your own reports
- Identify trends through daily access to key reports
- Share consistent information with a broader group of people
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dashboard metrics include:
Accidents by Type | Claims Savings Report | Driver Risk Breakdowns | Driver Training Reports | Financial Reports | Injury Analysis | Motor Vehicle Records Points | Preventability | Repairs and Repair Costs | Rentals and Rental Costs | Subrogation
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Audits result in savings:
CEI Appraisers audit all estimates, you see the savings
CEI’s quality control team is staffed by licensed physical-damage appraisers who formerly owned repair facilities, were insurance company adjusters as well as independent appraisers. They audit all estimates and photos to ensure a safe, economical repair. All savings are captured within ClaimsLink and are auditable by our customers
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