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CEI IT Department - Disaster Recovery and Data Security
CEI performs daily offsite backups of all system files, and has an emergency backup call center through SunGard Recovery Services. In the event of an emergency, phone lines would be immediately transferred to the SunGard facility, and our representatives would relocate to continue taking calls there. The most recent archived system files would be restored at SunGard, allowing CEI to resume normal business quickly and with minimal interruption.
Seamless Service - anytime
One of the most crucial aspects of CEI’s service is that drivers and clients can reach us any day, at any time to report an accident or deal with a problem. Within four hours of a catastrophic event or massive system failure, CEI will be back on the phones. Critical applications and systems will be restored within 24 hours.
Client confidentiality is key
CEI processes a significant amount of proprietary information daily, including driver records and other client data. Keeping that data secure is not only part of our backup process, but it’s also part of our commitment to keeping that confidential information safe.
Our investments in technology and dedicated in-house IT team are always at work keeping sensitive information out of harm’s way. Our system is equipped with firewalls, virus scans and other safety precautions that reduce the risk of compromising our systems. In addition, robust system redundancy and a fire suppression system in our server rooms add further security against system failure and physical damage.
Our records are warehoused by Iron Mountain, a leading company in records management. Each day’s set of backup tapes is stored in fireproof containers and moved to their secure location, where they’re encrypted and password protected. This means that CEI – and only CEI – can retrieve the crucial, sensitive information.
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DriverCare was created by CEI, with the fleet manager in mind. A wide range of paperless services area available to manage risk and safety, and you can do it all online. DriverCare works by extracting key predictors of risk, compiling and analyzing that data in meaningful ways, identifying at-risk drivers and automatically executing remediation.
DriverCare Risk and Safety Services offers the largest variety of services for fleet managers, including; Risk Management, Fleet Safety Training, Motor Vehicle Records and a Driver Safety Newsletter. Find out more by clicking below. |
Multi-Generational Applications that use proven MS Technology
We utilize the best Microsoft technology available to ensure our applications and data are safe, reliable and always up-to-date.
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