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Managed Network
CEI’s origins are in the body repair business. In fact, we helped create the fleet accident management industry more than 25 years ago by pursuing corporate fleet business for the body shop we owned back then.
The key to our initial success in fleet accident management is the same that explains why CEI is the undisputed industry leader today. We know how to deliver high-quality repairs for the right price and on time. We also know what body shop owners need to do to satisfy customers and run an efficient and profitable business at the same time. |
| CEI has a network of over 4,000 shops across NorthAmerica. That's a lot of shops. |
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Body Repairs:
Our Core Competence
CEI’s managing partners have their origins in the body shop business. That means we know the industry from shop-owners’ point of view, how they work and what they need to succeed. The result: everybody wins -- our shops, our customers and CEI!
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High volume is our key to excellence
We meticulously manage our network so shops get a steady flow of business. That creates strong working relationships and shop owners highly motivated to respond to our clients’ needs for quality, price and fast turnaround.
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Shops come out ahead when they work with us
The average tenure of our member shops is nearly eight years, and some of our partners have been working with us for more than 15 years. Our familiarity with each other’s standards and procedures helps keep our cycle times low. |
High volume is our key to excellence
We carefully manage our network’s geographic penetration and repair assignments to assure that our top shops receive a high-volume flow of business. Some of our shops depend on us for a large portion of their volume. When we’re that important to a shop, so are our clients, a factor that helps us secure priority service whenever it’s needed. |
Our application procedure is rigorous
When a body repair shop asks to join our network, we put them through the mill. We can’t afford not to, because we know we can never let growth dilute our effectiveness or quality.
Here’s a short list of what we look for in our repair partners.
- The right equipment
- Highly skilled technicians
- Great customer service
- The highest levels of customer satisfaction
- A stellar reputation among independent appraisers
- Clean and attractive facilities
- Digital information technology
- $1 million in repair liability insurance
- Customer pick-up service
Try us and you’ll discover what North America’s leading fleets and leasing companies already know: nobody’s repair network outshines CEI’s. |
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How big is CEI's repair network?
We’re everywhere fleets need us. Our network includes nearly 4,000 auto and truck body shops and more than 10,000 glass repair locations. We’re in all 50 states, every province in Canada, Puerto Rico, the Dominican Republic and even Guam. |
What makes CEI's network so good?
We seek shops with top-notch ratings for quality and customer satisfaction. To join, shops undergo a rigorous, multi-faceted application process. And once they're in, we grade them after every job to ensure they continue to deliver superior performance. |
Why do top shops work with CEI?
The potential for volume business, and lots of it. We can keep our shops busy improving their efficiency and return on investment. The opportunity is so good, we receive hundreds of applications from shops to join our network every year. |
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